ABOUT THE SERVICE
UCM integration with CRM and ERP
We integrate Grandstream UCM with existing CRM (Salesforce, SugarCRM, Zoho) or ERP systems. Features: click-to-dial from CRM application, automatic client identification on incoming call, and call logging in client profile.
IntegrationBusiness Intelligence
What you get with us
Automated call reporting, API access for custom integrations, and technical support for connecting with existing business systems.
FEATURES
What this service includes
CRM Integration
ERP Connectivity
Click-to-Dial
Call Logging
Automated Reporting
API Access
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